Category - Clinical-transformation
Question the Status Quo – Clinical Transformation
Clinical transformation starts not with a technology plan, but with a clearly articulated vision of the desired end-state. The vision may focus on patient safety, customer service, cost controls or any number of outcomes. Clarity, in terms of how the vision furthers the organization’s immediate mission while laying a foundation for future initiatives, is requisite.
Entering into an undertaking on this scale, it’s important to emphasize that clinical transformation should question the status quo. This will translate to a practical level, where the team will be encouraged to question established policies and procedures. Too often, an organization will redesign a process but fail to question a requirement such as getting two signatures on a particular form. A surprising number of practices are based on outdated compliance requirements or even urban legend.
Today’s Changing Landscape
The healthcare industry has discovered the expense and headaches of Electronic Health Record (EHR) software. Just keeping up with software upgrades can cost tens of millions of dollars every few years. Healthcare organizations are sometimes frustrated that the traditional EHR approach requires them to buy an entire package instead of the specific modules they need. To make matters worse, they must then pay for ongoing upgrades to modules they don’t use.
